Responding to COVID-19


Dejero recognizes the critical services that broadcasters and public safety organizations are providing to the public during the coronavirus (COVID-19) pandemic. As the situation continues to evolve, we are doing everything we can to ensure your video and connectivity needs are continuing to be met during this time.


Dejero LivePlus

Free mobile apps

In an effort to support updates from health and public safety officials and facilitate additional remote contributors during this time, we are making our mobile and desktop apps available to content contributors without charge until September 30, 2020. Customers can contact our customer relations team customerrelations@dejero.com to request licenses (please allow approximately 24 hours for our team to respond to requests).


Find a Provider

Expert and Remote Provider Access

The ‘Find an Expert’ database in Dejero Control has numerous subject matter experts available and ready to be contacted to share their expertise with the media. Search keywords including “coronavirus”, “infection”, or “health innovation” to find the right match for your story.

The ‘Find a Provider’ database in Dejero Control lists service providers around the world who are able to cover local stories in situations where sending reporters is no longer a viable option. Providers identify the full range of services that they make available.


GateWay M6E6

Business continuity solutions

If you are looking to solve business continuity challenges, our team can work with you to build portable kits with Dejero equipment for remote connectivity and off-premises video and data transmission. Please reach out to sales@dejero.com for more information on how we can provide a solution to address your needs.


Dejero-Support

Support

While our support team is working from home, we are still here to help and answer any questions 24/7. Reach out to us at support@dejero.com or call us at 1 866 808 3665 (toll-free) or internationally at +1 519 772 4824.